We offer refunds depending on many factors such as time of refund, and donation type. In order to recieve a refund, please contact "firstname.lastname@example.org" directly and list which transactions (Unique transaction ID's) you'd like to refund and possibly why. Any disputions through PayPal or other payment gateways will be flagged as "fraud" through both BuyCraft and our own database.
If a charge back is made on a rank or item donation, you will loose your rank and be immediately banned from the server. You will also be banned from making rank donations on other Buycraft websites, despite it being on another Minecraft server. If another member has donated towards your account and if he/she decides to chargeback, then the member who received the donation package will be immediately banned from the server.